Terms and Conditions of Use
Welcome to KaiCRM, a product of Kai Evolve S.A.S. By accessing or using our services, you agree to the following terms and conditions that govern the contractual relationship between you (client or user) and our company.
1. Company Identification
Kai Evolve S.A.S is a legally registered company in Colombia, identified with tax ID (NIT) 901550940-6.
2. Services Provided
We offer technology solutions such as ERP, POS, CRM, consulting, training, custom development, support, and related services.
3. Platform Usage
To use our platform at crmkai.com, users must register. The informational landing page does not require user registration.
4. Demo and Refund Policy
We offer free demos for a limited time depending on the agreement with the client. No refunds will be issued after payment unless stated otherwise in a commercial agreement.
5. Service Responsibility
We strive to maintain stable services. However, we are not responsible for outages in third-party services such as Microsoft Azure. In such cases, we will take action to restore services as quickly as possible.
6. Privacy and Data Protection
User-provided information is voluntary and used according to the client’s platform configuration. Data visibility and management depend on the permissions set by each account.
7. Governing Law
This agreement is governed by Colombian law. We also comply with the applicable laws of Turkey, the United States, and Brazil, where our servers are hosted.
